Patient reactivation
Find overdue patients, start outreach, answer logistics questions, and route booked visits back to the team.
Voice agents for local medical providers
Turn missed patient demand into booked appointments.
Gramercy Access helps SMB medical and dental practices test AI voice and messaging agents for reactivation, reception overflow, reminders, and scheduling follow-up without replacing the systems they already use.
Recover demand from dormant patient lists
Reduce repetitive call volume without adding headcount
Book more qualified conversations from cold outreach
Keep staff in control with review queues and escalation rules
Live campaign
Overdue preventive care
1,284
Patients queued
38%
Reached
71
Bookings created
Voice agent summary
Patient asked about insurance, earliest morning openings, and parking. Ready for staff review.
Next best action
Offer Tuesday 8:30 AM or Friday 10:15 AM.
Campaign testing
Compare scripts, patient cohorts, and follow-up timing.
Human review
Escalate edge cases before anything sensitive moves forward.
Where it fits
Start with the workflow that gets patients back on the calendar.
The product is intentionally broad while we test the strongest use case with practices. Each workflow is designed to plug into a real front desk motion and produce a measurable call or booking outcome.
Reception overflow
Handle common calls for hours, location, insurance basics, appointment changes, and routine front-desk requests.
Scheduling support
Offer available times, collect intent, confirm details, and push qualified requests into your existing workflow.
Reminder follow-up
Reach patients before missed visits, escalate special cases, and keep staff focused on in-office care.
Why now
Front desks are too busy for every follow-up to happen manually.
Dormant records
Reactivate patients who are overdue for cleaning, recall, chronic care, imaging, or follow-up.
Inbound pressure
Reduce routine call handling so staff can focus on complex patient needs.
Missed appointments
Confirm, reschedule, or escalate before a preventable no-show happens.
Revenue visibility
Track reached patients, qualified intent, booked visits, and handoff quality.
Built around the tools providers already know.
Early access focuses on lightweight connections, exports, and handoff workflows for the scheduling, review, and patient communication systems common in independent practices.
Early access
Testing with a small number of practices.
Join the waitlist if your team wants to test AI-assisted outreach, reminder, or reception workflows and is open to a short discovery call.
No commitment. We are qualifying practices for the first private pilots.